Full-service data collection from project design through final delivery
Our Approach
MAXimum Research, Inc. prides itself on thoughtful, creative research design. We can provide you with examples related to your industry and will discuss other options with you.
All aspects of your project will be performed by MAXimum Research, Inc., under the same roof. Our professional project staff, data processors, programmers, monitors, and quality control team are in constant communication. This ensures that your project will be carried out, as planned, on schedule, and guarantees the integrity of your data.
MAXimum Research, Inc. is experienced in all methods of Data Collection. Sometimes project design means determining whether an incentive is required. Our project team can help you decide this, the appropriate amount, and administrate if needed.
Telephone surveys are a quick, efficient means of gathering data. Response rates are higher than with other methods due to a "captured" audience and the added benefit of human contact. Respondent answers can easily be probed and clarified to extract additional or more detailed information.
Our 300+ CATI station phone room is staffed by specially trained interviewers. We have several dedicated inbound toll-free phone lines, allowing respondents to call in at their most convenient time. We take full advantage of the Enghouse Survox CATI software package, which provides clients with real-time reports and gives us the capabilities to hand dial cell phone sample while simultaneously predictively dialing landline sample.
Get A Quote →SMS outreach puts your survey directly in respondents' hands -- no phone call required, no web browser to navigate to. A brief text message delivers a survey link or collects responses inline, meeting participants where they already are. Response rates for SMS-initiated contact are consistently strong, particularly among mobile-first populations.
MAXimum Research manages the full SMS workflow: list preparation, message delivery, response tracking, and opt-out compliance. Text-To-Web invitations can route respondents directly into a fully branded web survey, combining the reach of SMS with the depth of an online questionnaire.
Get A Quote →Our programming staff can create a web-based interview in approximately the same timeframe as a CATI survey. Clients have access to real-time counts, respondent information and customized reporting. By utilizing websurveys.us, MAXimum Research makes every effort to protect respondent bias and client confidentiality.
Surveys can be branded with client or company logos and color themes. Advanced features allow for seamless integration into customer portals and websites. Our servers are located in a secured datacenter providing 24/7/365 network operations and 100% uptime.
Get A Quote →-- The Full Picture
No single method reaches every respondent. Multi-Mode combines Phone, SMS, and Web into one unified study -- so when one channel falls short, another picks up. All responses flow into a single dataset, quotas are controlled in real time, and sample moves between modes dynamically.
Single dataset combining all modes into one file
Real-time quota control across all modes simultaneously
Dynamic sample movement -- if web does not complete, try calling; if phone does not answer, send a text
Respondents can start in one mode and finish in another
Qualify via phone, then send a link to finish online
Suspends can be emailed or texted instead of calling back later
In-Depth Projects
MAXimum Research can also assist with in-depth and specialized collection needs
Phone, text, fax, email, mail & internet
Recruiting can be an important aspect in finding and attracting the appropriate respondent for a specific quantitative or qualitative data collection project. MAXimum Research, Inc. recruits via telephone, text, fax, email, postal mail and Internet.
Some examples of what we have recruited for include: Telephone Studies, Focus Groups, In-Depth Interviews, Internet Surveys, In-Person Projects, Product Trials, and Healthcare Research.
Mall intercepts, field studies, real-time capture
Intercept studies are designed to capture audiences in their own environments. Whether in a mall, an airport, or vacation area, the intercept method often finds the participant in an activity that relates to the research goal. With carefully crafted questions relevant to the environment, the interviewer can receive top-of-mind responses.
Intercepts are commonly carried out in or outside shopping malls or retail outlets. If a respondent qualifies and is a willing participant, a small incentive may be offered. With modern technology, data collection is captured real-time via web-based survey -- no data entry required and results are available immediately after completion.
With our convenient location, MAXimum Research, Inc. can help assist with "in the field" needs. We can provide interviewers who are trained and experienced with these types of studies.
Low-cost, double-entry verification, Business Reply Mail
Advantages of the mail survey methodology include being relatively low-cost, respondents can answer at their leisure, and any potential interviewer bias may be reduced due to the lack of human contact.
Respondents are requested to fill out a questionnaire at a convenient time and return it via postal service. MAXimum Research, Inc. then utilizes a procedure in which each returned survey is data entered twice, in order to avoid human error. If any discrepancies are found, the survey can be viewed and verified so that the correct entry is made.
From printing and mailing the questionnaires to data entering and tabulating the responses, MAXimum Research, Inc. has the capabilities to handle all your mail survey needs. MAXimum Research has a high quantity Business Reply Mail permit, making your mail study more cost effective.
-- More Than Collection
Besides data collection, MAXimum Research is able to assist you in other market research needs -- all handled under the same roof.
Our project team is ready to discuss your collection needs and build a custom approach.